FAQ Carpet Cleaning Edmonton
Q: Why choose Premium Carpet & Upholstery Cleaning?
A: We are 100% Green. We are the First and Only Woolsafe Certified Service Provider in Central and Northern Alberta. We have one of the most powerful truckmount unit. We are experienced, industry certified and recognized. If necessary we vacuum, move furniture, use corner guards and blankets. We don’t charge extra for use of alternate equipment like rotary or edging tool nor charge more for use of advanced green cleaning products. We don’t have different levels of clean, we deliver the best premium clean on every job every time.
Q: How long does it take for the carpets to dry?
A: On average it takes 6-8 hours for carpet and furniture to dry.
Q: How safe is your cleaning?
A: We proudly use Green Seal Certified products which are 100% soap free, hypo-allergenic, non-toxic with no VOC’s or off-gassing; a great source control, improving your indoor air quality. From pre-treatment, spot & stain removal, to the final rinse including deodorizer and protector we only use environmentally friendly cleaning products.
Q: Do you move furniture?
A: We can move most furniture like small tables, chairs and sofas. If tables are to be moved please ensure anything that is breakable/delicate is removed from it. We cannot move beds, entertainment units, china cabinets, electronics, oversized or fragile furniture.
Q: How long does the actual cleaning take?
A: We don’t cut corners, we take our time. Every job is unique but on average cleaning takes 1-2 hours.
Q: What method of payments do you accept?
A: We accept Visa, Master Card, Debit, and Cash
Q: Do you have a referral program?
A: Yes, we have a referral program that could get you a free cleaning. A card is given with the details of the program after the cleaning is done.
Q: What special discounts do you offer?
A: We offer seniors and military discount. We also offer discounts to charities and non-profit organization.
Q: Can you clean area rugs in home?
A: Yes, we can clean your area rugs in home. With us doing it in home, we need somewhere safe for us to clean it and for you rug to dry like concrete, tiles, lino or on your deck. We need ample room around the rug to clean it of at least one foot.
Q: What areas do you service?
A: We Proudly Serve Residential and Commercial Customers within 150 kilometres of Edmonton city limits. Example of towns we go to: Vegreville, Camrose, Westlock, and Barrhead. Give us a call at (780) 729-8512 to know how much the minimum cleaning and travel fee is for out of Edmonton service.
Q: Are you available weekends and holidays.
A: To serve you best, we are open every Saturday and Sunday as well as All Holidays.
Q: Do you clean any specialty furniture coverings/fabrics?
A: We clean Leather, Suede, Velour, Silk.